Returns & Exchanges
We want you to be fully satisfied with your Arbortec Forestwear gear, which is why we offer a 30-day return policy for items in their original, unused condition. Whether you need a different size or a full refund, our streamlined process ensures you can get back to the canopy as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free of any debris or sawdust.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel.
Receive Refund or Exchange
Once our warehouse team inspects the returned items, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing